Terms of service
"Art Inn Dalaran"
This website is operated by Art Inn Dalaran (“we”, “us”, “our”). We operate an online store offering physical artworks (paintings) to customers within the European Union and internationally.By accessing our website and/or placing an order, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein, such as our Refund Policy and Privacy Policy. If you do not agree to all of the Terms, you may not access the website or use our Service.
Our store is hosted on the SendPulse platform, which provides the technical infrastructure that allows us to present products and process orders.
1) Eligibility and use of the store
By using this website, you confirm that you are at least 18 years old or the age of legal majority in your country of residence.
You may not use our products or website for any unlawful or unauthorized purpose, nor violate any applicable laws, including intellectual property laws.
Any breach of these Terms may result in immediate termination of your access to the Service.
2) General conditions
We reserve the right to refuse service or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, misuse of the Service, or violation of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings in these Terms are for convenience only and do not affect their interpretation.
Product information and availability
All products offered are physical artworks.
We make reasonable efforts to display product images and descriptions as accurately as possible. However, we cannot guarantee that colors or details displayed on your screen will exactly match the physical artwork.
All products are subject to availability. We reserve the right to limit quantities, discontinue any product at any time, and modify product descriptions or prices without prior notice.
3) Prices and modifications
Prices are shown in EUR unless otherwise stated and may include applicable VAT in accordance with EU law.
We reserve the right to change prices, modify or discontinue the Service or any part thereof at any time without notice. We shall not be liable for any such changes.
4) Orders, billing and payment
By placing an order, you agree to provide current, complete, and accurate purchase information.
We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or contain incorrect pricing or payment information.
Payment information is processed securely via third-party payment providers. We do not store full payment card details.
5) Shipping and delivery
Orders are shipped to the address provided at checkout. Delivery times are estimates and may vary depending on location and carrier.
Risk of loss and title pass to you upon handover of the artwork to the carrier, unless otherwise required by mandatory consumer protection law.
You are responsible for providing accurate delivery information.
6) Returns and refunds
Consumers located in the European Union have a statutory 14-day right of withdrawal, starting from the day the goods are received.
To exercise this right, you must notify us within 14 days and return the item in its original condition.
Certain items may be exempt from the right of withdrawal, including custom-made or personalized artworks, where applicable.
Detailed rules regarding returns and refunds are described in our Refund Policy, which forms an integral part of these Terms.
7) Third-party services and links
Our Service may rely on third-party platforms and service providers, including SendPulse, payment processors, and delivery services.
We are not responsible for the content, policies, or practices of third-party websites or services. Use of such services is at your own risk.
8) Intellectual property
All content on this website, including text, images, artwork photographs, logos, and branding, is the property of Art Inn Dalaran or its licensors and is protected by copyright and other intellectual property laws.
No content may be used, reproduced, or distributed without prior written permission.
9) Personal data
The processing of personal data is governed by our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR).
Personal data is collected solely for order fulfillment and legal obligations.
10) Errors and inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, shipping costs, or availability at any time without prior notice, including after an order has been submitted.
11) Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose, to infringe intellectual property rights, to transmit malware or harmful code, to collect personal data of others without authorization, or to interfere with security features of the website.
Violation of these rules may result in termination of access to the Service.
12) Disclaimer of warranties
The Service and all products are provided “as is” and “as available”, to the fullest extent permitted by law.
We do not guarantee uninterrupted or error-free operation of the website, nor that products will meet subjective expectations beyond their description.
14) Limitation of liability
To the maximum extent permitted by applicable law, Art Inn Dalaran shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Service or products.
Nothing in these Terms limits consumer rights that cannot be excluded under EU law.
15) Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
16) Termination
These Terms remain effective unless terminated by you or by us. We may terminate access to the Service if you violate these Terms or applicable law.
17) Governing law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the laws of the country in which the Seller is established.
If you are a consumer residing in the EU, you also benefit from any mandatory consumer protection laws of your country of residence.
18) Changes to terms
We reserve the right to update or replace these Terms at any time. Changes will be posted on this page. Continued use of the website constitutes acceptance of the updated Terms.
Last updated: 02.01.2026
An art haven tucked between the floating streets of Dalaran.
Copyright © 2026 Art Inn Dalaran.
All rights reserved.
Made in Europe.
